Privacy policy

This privacy policy is meant to help you understand what data, Spica Technology collects, why we collect it, and what we do with the collected data. This privacy policy applies when visiting and using the following website domains which are owned and driven by Spica Technology ApS:

• www.spicatech.dk
• www.spicacontrols.es
• www.spicacontrols.com

1.1.

This website www.spicacontrols.com named Spica Controls Webshop is owned and driven by:

Spica Technology ApS
Bergsøesvej 12
DK-8600 Silkeborg

VAT no. 28713053

Tel. +45 8680 1440
Email info@spicatech.dk

Corporate website www.spicatech.dk

2.1.

When you make an inquiry, fill out a contact form, sign up for a newsletter or the like on the website, as part of a possible communication, buying and selling process, we collect the personal and company information that you provide us e.g. name, company, VAT no., address or contact details to be able to handle your request in the best possible way. We also save the personal information in our CRM (Customer Relationship Management) system to ease any new requests from you in the future.

In general, personal information or personal data is any kind of information which to some extent can be attributed to you and personally identify you.

2.2.

Only with your explicit permission, we may send you marketing emails about our business, new products and other service updates.

2.3.

Furthermore, when you browse on the website, we also collect information about your conduct on the website to customize and improve our content on the website and to enhance the user experience. The information may also be used to increase the value of our online ads.

We automatically receive your computer’s IP (internet protocol) address to provide us with information that helps us learn among other things about the specific type of browser and operating system that is used. If you do not want this information to be collected about your conduct on the website, you should delete the cookies in your browser and refrain from further use of the website. However, it may affect your user experience on the website.

In §6, we have elaborated which third-party service providers, we use, and in the cookie section §8, we have elaborated what kind of information is collected on the website, its purpose and which kind of authorized third-party service providers that might have access to it.

3.1.

When you provide us with personal information in a communication, buying or selling process, we imply that you consent, we collect your information and use it for that specific reason, only.

If we ask for your personal information for a secondary reason e.g. marketing, we will either ask you explicitly for your expressed consent or provide you with an option to say no.

3.2.

If you opt-in and change your mind, you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at any time. You can always opt-out by contacting us at info@spicatech.dk or call us at tel. +45 8680 1440.

4.1.

We may disclosure your personal information if we are required by law or if you violate our terms and conditions and legal actions must be taken. Disclosure of your personal information otherwise will only happen if you consent to it. We only use data processors in the EU that can provide your information sufficient protection.

However, data about your conduct on the website such as clicks, geographic location, gender, age segment etc. that cannot identify you personally is disclosed to third-party service providers of whose tools we use to track this information. You can read about which third-party service providers that are involved in §8.3. and to what extent the information is used.

Furthermore, we use third-party service providers for storage and processing of data. These third-party service providers solely process the data on our behalf and may not use the information for their own purpose. This is secured with a third-party data processing agreement.

5.1.

The website is hosted at Dynamicweb Software A/S. A third-party service provider that provide us with the online platform that allows us to communicate about our business, products and services to you.

Your data is stored through Dynamicweb's data storage, databases and the general Dynamicweb application. They store your data on a secure server behind a firewall. Read the Data Processing Agreement here.

6.1.

In general, the third-party service providers used by Spica Technology will only collect, use and disclose your information to the extent necessary to allow them to perform the services that they provide to us. This is secured with a third-party data processing agreement.

However, third-party service providers have their own privacy policies in respect to the information that we are required to provide to use their services.

For these providers, we recommend that you read their privacy policies to be able to understand the way your personal information will be handled by these providers. We use these third-party service providers which have been carefully chosen:

• Google
• Microsoft Office 365
• DynamicWeb
• WordPress
• one.com
• ed A/S
• Uniconta
• Meta
• LinkedIn
• Cookiebot

Please remember that certain providers may be in or have facilities that are in a different jurisdiction than you or us as owners. This means, if you select to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction in which that service provider or its facilities are located.

As an example, if you are in the Germany, and your transaction is processed by a payment gateway located in Denmark, then your personal information used in completing that transaction may be subject to disclosure under Danish legislation.

Once you leave the website or are redirected to a third-party website or application, you are no longer governed by this privacy policy.

6.2.

When you click on links in our website, they may direct you away from this website. We are not responsible for the privacy practices of other websites that are not owned by us, and we encourage you to read their privacy statements.

7.1.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure that your personal information is not illegally published, inappropriately lost, misused, disclosed, altered, destroyed, unauthorized accessed or otherwise processed in violation to the law.

9.1.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer our services and products to you.

10.1.

If you would like to access, correct, amend or delete any personal information that we have about you, register a complaint or simply want more information, please contact us at info@spicatech.dk or call at tel. +45 8680 1440.

You also have the possibility to register a complaint about our treatment of your personal data to the Danish Data Protection Agency. See more at their website: www.datatilsynet.dk.